In the case of defective products or wrong deliveries, we can accept an exchange for the same product. However, we do not accept exchanges due to customer preference or change of mind.

If you report defective products or wrong deliveries through a 1:1 inquiry and send the parcel (cash on delivery), it will be inspected and shipped as a new product after the inspection is completed.

Exchange shipments will be dispatched within 1 to 2 days from the date of inspection completion and will be delivered within 1 to 3 business days, depending on the courier's schedule.

Ammonia in the Y zone also affects [BEAZU].

If a larger than usual amount is continuous, the color may occasionally change to dark gray.  

However, this is merely a change in appearance. There is no impact on the efficacy or effectiveness of the actual [BEAZU], it maintains the same efficacy and effectiveness as it did initially.

If there is a wound or inflammation in the Y-zone, the [BEAZU] may cause stinging or discomfort as it disinfects the area.

If you continue to wear the underwear, the pain will gradually diminish over 1 to 7 days. Therefore, it is important to wear it consistently.

The washing method is the same as for regular underwear.

However, to extend its lifespan, hand washing or using a laundry net is recommended. This prevents friction with other clothes, allowing you to maintain its quality for longer.

The properties of the [BEAZU] are completely different from those of ordinary metals because it consists solely of pure gold and pure silver.

As a result, it does not cause allergic reactions and can be worn by anyone.

If your underwear smells like dried squid, it is the smell of Lactobacillus.

If you remove your underwear while you shower and put it back on afterward, the smell will completely disappear. Therefore, there is no need to worry much about it.